Frequently Asked Questions
Contact Us
What does our guarantee cover?
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At Carter Monroe, you always shop with confidence — you have 30 days to change your mind and receive a full refund. Simply return the item within that period.
Do you have questions about your order?
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Do you have questions or need help with your order? Don’t hesitate to get in touch — our customer service team is here for you.
Contact us at support@carter-monroe.com
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When will I receive my order?
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We usually ship within 24 hours. Delivery typically takes 5–8 business days, depending on your location.
COMBINE and SAVE 10% EXTRA
View all30-DAY Money-back guarantee
We love our products and we're sure you'll love them as much as we do! That's why we offer a risk-free 30-day money-back guarantee. If you are not satisfied with our product, we will give you your money back